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Privacy Policy

Privacy Policy

ShieldPoint LLC ("ShieldPoint," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit our website, submit an inquiry, download content, interact with our communications or otherwise engage with ShieldPoint through the website (the "Site").

This Privacy Policy applies when ShieldPoint determines the purposes and means of processing personal information collected through the Site. It does not govern information processed by ShieldPoint on behalf of a client under a separate services agreement.

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Information We Collect

Information you provide directly
Depending on how you interact with the Site, you may provide:

  • Contact and business information, such as your first and last name, work email address, company and other business contact details.
  • Inquiry information, including your area of interest and the information you choose to include when contacting us.
  • Information submitted when requesting or downloading ShieldPoint materials.
  • Communications you send to us, including questions, feedback and other correspondence.

Information collected automatically

When you use the Site, we and our service providers may automatically collect certain technical and usage information, including:

  • IP address, browser type and version, device type, operating system and similar technical information.
  • Pages viewed, links clicked, referring pages, dates and times of access and other website interaction information.
  • Approximate location derived from an IP address, such as city or region.
  • Cookie and similar technology data as described in our Cookie Policy.

Information from third parties

We may receive business contact information and related information from service providers, business partners, professional networks, publicly available sources, analytics providers or other sources that support our business-development, marketing and website operations.

How We Use Personal Information

We may use personal information to:

  • Respond to inquiries and connect you with the appropriate ShieldPoint team member.
  • Provide requested information, resources and communications.
  • Operate, maintain, secure and improve the Site.
  • Understand Site usage and evaluate the effectiveness of our content and communications.
  • Manage client, prospect, vendor and business-partner relationships.
  • Send marketing communications where permitted by law and consistent with your choices.
  • Detect, investigate and prevent security incidents, fraud, misuse or unlawful activity.
  • Comply with legal obligations, enforce our rights and protect ShieldPoint, our clients and others.

How We Share Personal Information

We may share personal information with:

  • Service providers that support hosting, website operations, analytics, communications, customer relationship management, security and professional services.
  • Business partners when necessary to respond to a request or provide a jointly offered activity, where permitted by law.
  • Professional advisers, regulators, law enforcement or other parties when required by law or reasonably necessary to protect rights, safety, security or property.
  • A successor or prospective successor in connection with a merger, acquisition, financing, reorganization, sale of assets or similar business transaction.
  • Other parties when you direct us to do so or provide consent.

We may also use and share aggregated, de-identified or anonymized information that cannot reasonably be used to identify you.

Cookies and Similar Technologies

We use cookies and similar technologies to operate the Site, remember preferences, understand how the Site is used and improve performance. Where required, optional cookies are used only after you make a choice through our consent tool. You can review or change your selections through Manage Cookie Preferences. See our Cookie Policy for more information.

Marketing Choices

You may unsubscribe from promotional email communications by using the unsubscribe link in the message. Even if you opt out of marketing communications, we may still send non-promotional messages relating to an inquiry, existing relationship or legal notice.

Privacy Rights

Depending on where you live and the laws that apply to ShieldPoint, you may have rights regarding your personal information. These may include rights to request access, correction, deletion or portability of personal information, and rights to opt out of certain sales, sharing, targeted advertising or profiling activities.

Where applicable, we will honor legally recognized universal opt-out preference signals, such as Global Privacy Control, in accordance with applicable law.

To submit a privacy request, use the Start a Conversation page and state that your request concerns privacy. We may need to verify your identity before completing certain requests.

Data Security and Retention

We use reasonable administrative, technical and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, to maintain legitimate business records, resolve disputes, enforce agreements and comply with legal obligations.

International Visitors

ShieldPoint is based in the United States. If you access the Site from outside the United States, your personal information may be transferred to, stored in and processed in the United States or other locations where our service providers operate.

Children’s Privacy

The Site is intended for business audiences and is not directed to children under 16. We do not knowingly collect personal information from children under 16 through the Site.

Third-Party Sites

The Site may contain links to websites or services operated by third parties. ShieldPoint is not responsible for the privacy, security or content practices of third-party sites.

Contact Us

If you have questions about this Privacy Policy or want to exercise a privacy right, please contact ShieldPoint LLC through the Start a Conversation page and identify your inquiry as a privacy request.